Facilities Management

Services

Facilities Management staff provide a number of services ranging from maintenance to non-maintenance services. These include items such as building maintenance, locksmith, event setup, mail delivery, grounds, custodial, space planning, facilities planning, design, and construction services. For a full list of services, review the list of services below.

When to Submit a Service Request

Submit a service request for all routine maintenance and non-routine maintenance services, including moving computers, phones, or faxes. 

Definition:

• Routine Maintenance: Routine (or day to day) services that FMD staff provide that do not add, change, or alter the current physical environment. 
• Non-Routine Maintenance: A service that adds to, changes, or alters the current physical environment. 

Non-Routine Service Requests

1. For all Non-Routine Service Requests please fill out the Intake Form (formerly known as the Project Intake Form or PIF).   A funding source and a Dean or AVP Signature must be included on your Intake Form. A request will not be considered without an intake form attached or if the form is not filled out completely. 

2. Attach the Intake form to your Service Request.

Note: For moves or event services, submit a service request form five business days or more prior to the event. 

Submit a Service Request

Please see below for helpful information.

• If there is a maintenance emergency please call 582-3700.
• Write down your work order number. You can use the work order number as a reference when calling 831-582-3700 for the status. Please give Facilities Management 7-10 days before checking the status of your work order.
• Check the status of your work order(s)
  • Click the "Submit a Work Request" link on the Facilities Management webpage. Once you click this link, a Limble work request form will populate. 
  • At the very bottom of this work request form, click on the blue link Check Work Requests You've Submitted. Enter the email you provide when a when submitting the work order.  
  •  An automated email will be generated with a link that takes you to a Work Request History page, where all of your open and closed work order history resides.
• All non-move issues related to computers, internet, phones, or faxes must go through the Information Technology Department by submitting an IT Ticket.

Access request form

Access requests are made by the requestor to gain or change key and/or card access to buildings or offices. Fill out the access request form and get your supervisor's approval prior to submitting the work request.

For more information regarding Access Request, please review the page.

List of services