Call us
Call 831-582-4357 (HELP)
Monday - Friday 8 a.m. to 5 p.m.
Visit us
Drop by our service desk at the Library.
Web Workshops
Come by our monthly Web editing workshops.
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Popular Services
Your account
Claim a new CSUMB username, remember your password, and fix issues with your account.
Software
Get new software installed on your computer, or fix a software issue.
Hardware & moving your computer
Request a new computer, move one to a new location, or fix a physical problem with your device.
Printing
Fix your printer or a printer in a lab.
Telephones & voicemail
Manage your voicemail, get new phone numbers, and move phones.
Internet
Log into the campus network, and fix issues with getting online.
Full list of services
Browse the complete list of services and submit a ticket.
System status
News
New VPN service available
Network Services is please to announce that the new Global Protect VPN Service is now Live, and that our old faithful SSL VPN will be shutdown on November 1.
Symantec Antivirus software update require computer reboot
The campus is performing updates to Symantec Antivirus clients. You may see a message asking you to upgrade your Symantec Antivirus software and you have the option to delay the update.
How to Spot a PHISH email
Things to look for when you get an unexpected email.
Improved name spoofing warnings in Gmail
CSUMB's Gmail service will display a warning message when an email message from outside csumb.edu has the same sender's name as a CSUMB user.
Active Phishing Campaign Targeting Student Email Accounts
Never provide your login credentials or any personal information to anyone via email or text.