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CARE Team

Connecting students to coordinated care, resources and support to promote well-being, belonging and academic success.

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Student Life

Supporting Student Well-Being and Success

The CARE Team at Cal State Monterey Bay connects students with support when they need it most. If a student is experiencing challenges that may affect their well-being, sense of belonging or academic progress, the CARE Team helps coordinate care and resources across campus.

This multidisciplinary team includes staff from Student Affairs, Academic Affairs and University Police. Together, they take a proactive, compassionate approach — identifying concerns early and helping students access the right support.

We encourage our campus community to look out for one another. If something doesn’t seem right, it’s OK to reach out.

Report a Concern

How to Get Help and Submit a Concern

If this is an emergency, call 911.

Anyone in the CSUMB community — including students, faculty, staff, families and community members — can submit a referral for a student of concern.

Ways to refer a student:

  • Use EAB Early Alert
  • Contact a CARE Team member by phone, email or in person

Report a Concern

You can also use the referral form if you’re concerned about your own well-being.

After a referral is submitted, it may be shared with other appropriate offices, such as Student Conduct or Title IX, to ensure the student receives the right support.

Because of privacy laws, you may not receive follow-up information about the outcome.

The CARE Team meets weekly during the fall and spring semesters to review student concerns and coordinate support.

Some situations may be addressed directly by the Dean of Students Office, which provides outreach and case management. If additional concerns arise, cases may be elevated to the CARE Team for further review.

Our goal is to respond in a timely, thoughtful way, connecting students with services that support their safety, well-being and academic success.

The CARE Team includes representatives from across campus:

  • Dean of Students Office
  • Personal Growth and Counseling Center
  • Student Housing and Residential Life
  • University Police Department
  • Center for Advising and Student Success

Core Team Members

  • Amy Zamara, Director of Care and Basic Needs
  • Dr. Reuban Rodriguez, Associate Vice President for Student Affairs and Dean of Students
  • Jessica Lopez, Counselor Faculty
  • Daisy Moore, Care Coordinator
  • Yvonne Gordon, Interim Chief of Police
  • Kenzie Bihn, Assistant Director for Care and Community Standards, Housing and Residential Life
  • Dr. Sarah Lasnik, Associate Director, Residential Life
  • Gladys Cabadas, Interim Director of Undergraduate Advising and Student Success