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Organizational Performance

Partnering across campus to improve processes, guide change, and achieve stronger outcomes.

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Departments

Working Smarter, Together

Organizational Performance leads and supports improvement efforts that strengthen how our university works across all divisions and departments. Our team provides leadership, vision and both strategic and tactical planning to support campus-wide initiatives that advance operational excellence and continuous improvement..

We collaborate with departments to identify opportunities, align strategic goals and implement solutions that are thoughtful and sustainable. Using tools such as Lean Six Sigma, project management frameworks and research-based change management methods, we help teams streamline workflows, improve services and achieve meaningful results.

Our work is grounded in a commitment to long-term impact. Research from organizations like Prosci shows that projects with effective change management are up to seven times more likely to meet their goals. Learn more about change management success.

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What We Do

We offer consultation-style support to campus partners seeking to improve how they work. Whether you're launching a new system, refining a process or managing a change initiative, we provide the structure, resources and collaboration needed for success. Our services help clarify roles and responsibilities, build cross-functional alignment and ensure sustainable adoption of improvements.

Our Approach

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Creating a culture of continuous improvement

We foster a campus culture rooted in reflection, creativity and purposeful progress. Departments are encouraged to explore challenges with curiosity and care.

Integrating proven tools and methods

We bring together best practices in Lean Six Sigma, business process improvement, project planning and change management to guide both strategy and execution.

Collaborating to align and deliver

We focus on understanding the needs of faculty, staff and stakeholders to build strong, collaborative partnerships. By aligning departmental efforts with campus-wide goals, we help ensure successful outcomes and shared success.

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Why Change Management Matters

Projects that prioritize people and planning are far more likely to succeed. Effective change management improves adoption, reduces disruption, and helps teams adapt with confidence. At Cal State Monterey Bay, we apply these insights to shape inclusive, empowering strategies that deliver lasting value.

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Start a Project With Us

Whether you’re addressing a persistent challenge, preparing for a new initiative or working to align efforts across your division, we’re here to help. Submit a request form  to tell us about your idea or need. From there, we’ll schedule a discovery meeting and collaborate on a tailored plan to support your goals.

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Start a Conversation

Explore how we can support your improvement goals.

Reach Out to Collaborate

Discover solutions that drive meaningful and lasting results.

Submit a Request Form

Contact

Organizational Performance