Rideshare & Taxis

Carpools & vanpools

Finding an organized carpool/vanpool is as simple as signing up at 511.org to get started. You do not have to commit to full-time carpooling to be eligible to join a carpool, nor do you need a vehicle. Carpooling is a great way to meet people, relax on your commute, save money, and qualify for the Rideshare Rewards cash prize drawings. Carpoolers are also eligible for a monthly tax credit through your employer.

Go to Commute Alternatives to learn about programs in our region to support commuters, including the monthly cash prize drawings.

Taxis

  • Taxi ADA Certification Drivers
    • Monterey-Salinas Transit (MST), in conjunction with MV Transportation, has developed a training program for taxi operators who wish to provide services to MST customers through the RIDES and Taxi Voucher Programs. The program is called Taxi ADA Certification Training (TACT) and drivers who successfully complete the training will be issued an identification card with their photograph as proof of certification. MST RIDES and taxi voucher customers must use only TACT certified drivers.
    • For more information check out: www.mstmobility.org/taxi-ada-training-certification.htm
  • Taxi Vouchers
    • Monterey-Salinas Transit (MST) offers a taxi voucher program to assist seniors, persons with disabilities, and veterans in accessing important locations within their community. The Taxi Voucher Program has three (3) categories of taxi vouchers: senior, persons with disabilities, and veterans, each with their own eligibility requirements.
      • To receive senior vouchers, an individual must be 65 years or older and be a resident in one of the following communities: Carmel, Carmel Valley, Del Rey Oaks, Marina, Monterey, Pebble Beach, Pacific Grove, Sand City, Salinas, or Seaside. The vouchers can be obtained at one of the distribution locations in the city in which the senior resides.
      • To receive vouchers for persons with disabilities, an individual must- be certified in the MST RIDES ADA paratransit program. The vouchers are issued on a quarterly basis and will be mailed when requested. To apply for the MST RIDES ADA paratransit program, individuals may contact MST at 1-888-678-2871, email mobility@mst.org.
      • To receive the veterans voucher, veterans may visit one of the distribution locations. A qualified veteran is an individual who served active duty in one of the branches of the U.S. Military. The vouchers are provided on a monthly basis.
  • For more information check out: www.mstmobility.org/taxi-vouchers.htm

Emergency Ride Home

The Emergency Ride Home Program is for commuters who use alternative transportation to get to or from work or school, but worry about being stranded if there is a family emergency or if they are asked to work late. The program offers “peace of mind” to commuters by providing cost reimbursement for a taxi or rental car utilized in a work-related emergency situation.

How to enroll

Review Emergency Ride Home program guidelines and FAQ's

Complete program application

Submit your completed application to transportation staff at transportation@csumb.edu

Your application will be forwarded to TAMC staff for processing, and a confirmation email will be shared once the process is complete. Upon receiving confirmation, please notify your direct supervisor of your enrollment in the program.

Program Guidelines_TAMC_ERH

Application_TAMC_ERH

Request travel reimbursement

On their next working day after an emergency, participants are expected to submit an Emergency Ride Home reimbursement request (below) along with a copy of a travel receipt to transportation@csumb.edu.

The signed form and receipt will be forwarded to the Transportation Agency of Monterey County for authorization. Within two weeks, the commuter will be reimbursed up to $60 for any authorized expense. Commuters are allowed one reimbursement per month while enrolled in the program.

Reimbursement Form_TAMC_ERH

Frequently Asked Questions (FAQs)

What is the Emergency Ride Home Program?

The Emergency Ride Home Program is for commuters who use alternative transportation to get to or from work or school, but worry about being stranded if there is a family emergency or if they are asked to work late. The program offers “peace of mind” to commuters by providing cost reimbursement for a taxi or rental car utilized in a work-related emergency situation.

Who is eligible to participate?

Commuters who live, work or go to school in Monterey County and use an alternative mode of transportation at least once a week are eligible to participate in the Emergency Ride Home program.

How do I request travel reimbursement through the program?

Should an emergency occur due to an illness, crisis or unexpected overtime required by one's employer on a day one uses an alternative mode of transportation, they may can call a taxi service for a cab, Uber or Lyft car or rent a vehicle to get home.

On their next working day, a participant must submit an Emergency Ride Home reimbursement request and copy of a travel receipt to transportation@csumb.edu. The signed form and receipt will be forwarded to the Transportation Agency of Monterey County for authorization. Within two weeks, the commuter will be reimbursed up to $60 for any authorized expense. Commuters are allowed one reimbursement per month while enrolled in the program.

What does the program recognize as "alternative transportation"?

Forms of "alternative transportation" which qualify for the program include: bicycling, public transit, carpooling, vanpooling, walking, wheelchair use and boarding, or any combination thereof.

What uses are not permitted under the program?

Participants may not use the Emergency Ride Home program for any of the following reasons: personal errands, medical or dental appointments, business travel, job related injuries, a natural disaster, missed ride home, or other reasons that may be deemed an invalid use of the program, as determined by the program administrator.

Is this program at all associated with the university's Enterprise Rent-a-Car agreement?

No. The university's Enterprise Rent-a-Car agreement may never be utilized for personal travel, and therefore is not compatible with the Emergency Ride Home program.

Who administers the Emergency Ride Home program?

The program is administered and funded by the Transportation Agency for Monterey County. The campus has elected to participate in the program, and has designated staff in the Campus Planning & Development Department to monitor participation and assure a quality experience.