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Telemental Health Appointments

Enrolled students can set up an appointment by calling our office, (831) 582-3969. We do not schedule by email.

Students will first talk with a counselor by phone to determine if meeting by Zoom session is appropriate. Eligible students will be scheduled to meet with a counselor to complete an intake session. If meeting through video conference isn't appropriate, counselors will help students find additional resources.

During the intake session, the student and counselor will establish a plan to address the student's needs. Plans will be unique for each student - the counselor may recommend group counseling, individual counseling, or both. In some cases, students may benefit from a referral to a mental health professional or service outside of CSUMB.

If a student is in crisis, they will be seen as soon as possible.

A personal commitment to counseling is crucial for success and we encourage students to keep all scheduled appointments. If a session must be missed due to illness or an emergency, we ask that students please call to cancel as far in advance as possible.

Reasons for Counseling

  • Grief and Loss
  • Family Conflict
  • Eating Disorders
  • Depression
  • Cultural Issues
  • Body Image
  • Assertiveness
  • Anxiety
  • Alcohol and Other Drug Use
  • Violence
  • Veterans' Issues
  • Traumatic Events
  • Testing Anxiety
  • Stress
  • Sexual Identity
  • Sexual Assault
  • Roommates
  • Relationships

Expectations of the Student

Students are expected to be committed to working on their concerns with their counselor, specifically:

  • Students are expected to be open and honest.
  • Students are expected to keep appointments and be on time, as individual sessions are 30-45 minutes in length.

Issues Requiring More Care

While the counseling center staff is trained and highly committed to the well-being of the community, should a student need additional resources, we will appropriately refer students to outside services such as a private practitioner, medical professional (e.g. psychiatrist, nutritionist), community support group, or facility that specializes in the student's problem.

Due to high demands for our services, there are limits to individual counseling appointments. However, PGCC Groups and Workshops have no limit and are highly encouraged in tandem with individual sessions to achieve maximum progress towards longer-term goals.


Registration and screening forms will be emailed to the student and should be completed prior to their first appointment. All students must complete new forms each academic year.

Confidentially and Privacy

While there are limits to confidentiality, the fact that you are seeing a counselor does not appear on any academic records. Your right to confidentiality is protected by law. As helping professionals, we are legally and ethically bound to report cases of child abuse, elder abuse, suicide, homicide, and if individuals are gravely disabled and unable to care for themselves.

In such cases, the counselor is legally required to make outside reports (where appropriate) of information obtained during counseling sessions. The counselor will inform the student that confidentiality will be broken and the reason(s) for doing so.

Our Privacy Policy explains detailed use and description of protected health information and can be made available upon request.

Personal Growth & Counseling Center

(831) 582-3969
(831) 582-4384