Telemental health appointments
Enrolled students can set up an appointment by calling our office, 831-582-3969. We do not schedule by email.
Eligible students will meet with a counselor by Zoom to create a plan. Plans are unique for each student. The counselor may recommend group counseling, individual counseling, or both. In some cases, students may benefit from a referral to a mental health professional or service outside of CSUMB.
If meeting by Zoom isn't appropriate, counselors will help students find additional resources.
Students in crisis are seen as soon as possible.
Reasons for counseling
Counseling can be helpful to address many concerns. A student may choose to contact our office for help with:
- Alcohol and drug use
- Body image
- Cultural issues
- Eating disorders
- Family conflict
- Grief and loss
- Sexual assault
- Sexual identity
- Test anxiety
- Traumatic events
- Veterans' Issues
Expectations of the student
A personal commitment to counseling is crucial for success. We encourage students to keep all scheduled appointments. If a student has an illness or emergency, please call to cancel as far in advance as possible.
Additionally, students are expected to:
- Be open and honest
- Be on time
- Work in collaboration with their counselor
Issues requiring more care
Occasionally a student may need additional resources. The counseling center will appropriately refer students to outside services such as a private practitioner, medical professional (e.g. psychiatrist, nutritionist), community support group, or facility that specializes in the student's problem.
Due to high demands for our services, there are limits to individual counseling appointments. However, PGCC Groups and Workshops have no limit and are highly encouraged in combination with individual sessions to achieve maximum progress towards longer-term goals.
Students must complete registration and screening forms prior to their first appointment each academic year. Our office will email forms prior to the first appointment.
Confidentiality and privacy
While there are limits to confidentiality, the fact that you are seeing a counselor does not appear on any academic records. Your right to confidentiality is protected by law. As helping professionals, we are legally and ethically bound to report cases of child abuse, elder abuse, suicide, homicide, and if individuals are gravely disabled and unable to care for themselves.
In such cases, the counselor is legally required to make outside reports (where appropriate) of information obtained during counseling sessions. The counselor will inform the student that confidentiality will be broken and the reason(s) for doing so.