Counseling is a process of listening, sharing, and collaborating. It can help students learn skills like communication, assertiveness, and problem solving. Counseling can also assist individuals to make decisions and work through difficult feelings.
PGCC staff will treat you with dignity, respect, and worth. We hope to offer you a chance to learn how to resolve personal problems and learn new skills for the future.
New Student Appointments
Interested in starting counseling services? Come in during these hours for a brief 20 minute same day appointment. Students will be seen on a first come, first served basis.
|9 -11 AM||9 -11 AM||9 -11 AM|
|1 - 3 PM||1 - 3 PM||1 - 3 PM||1 - 3 PM|
New Student Appointment Process
During the first meeting, students will meet with a counselor to discuss the student's reason for coming to counseling. Together, the student and counselor will explore a plan to address the student's needs. Plans will be unique for each student - the counselor may recommend group counseling, individual counseling, or both. In some cases, students may benefit from a referral to a mental health professional or service outside of CSUMB.
Enrolled students who have already completed a new student appointment can set up an ongoing appointment by calling our office, (831) 582-3969, or walking in to schedule an appointment. We do not schedule by email.
If a student is in crisis, they will be seen as soon as possible.
A personal commitment to counseling is crucial for success and we encourage students to keep all scheduled appointments. If a session must be missed due to illness or an emergency, we ask that students please call to cancel as far in advance as possible.
Reasons for Counseling
- Grief and Loss
- Family Conflict
- Eating Disorders
- Cultural Issues
- Body Image
- Alcohol and Other Drug Use
- Veterans' Issues
- Traumatic Events
- Testing Anxiety
- Sexual Identity
- Sexual Assault
Expectations of the Student
Students are expected to be committed to working on their concerns with their counselor, specifically:
- Students are expected to be open and honest.
- Students are expected to keep appointments and be on time, as individual sessions are 30-45 minutes in length.
Issues Requiring More Care
While the counseling center staff is trained and highly committed to the well-being of the community, should a student need additional resources, we will appropriately refer students to outside services such as a private practitioner, medical professional (e.g. psychiatrist, nutritionist), community support group, or facility that specializes in the student's problem.
Due to high demands for our services, there are limits to individual counseling appointments. However, PGCC Groups and Workshops have no limit and are highly encouraged in tandem with individual sessions to achieve maximum progress towards longer-term goals.
Registration and screening forms are only available at the PGCC at the time of your first appointment. We ask you arrive 20 minutes early to complete these forms. All students must complete new forms each academic year.
Students must come to the center during new student appointment hours to begin services. If you can't attend during these hours, please call our office.
Confidentially and Privacy
While there are limits to confidentiality, the fact that you are seeing a counselor does not appear on any academic records. Your right to confidentiality is protected by law. As helping professionals, we are legally and ethically bound to report cases of child abuse, elder abuse, suicide, homicide, and if individuals are gravely disabled and unable to care for themselves.
In such cases, the counselor is legally required to make outside reports (where appropriate) of information obtained during counseling sessions. The counselor will inform the student that confidentiality will be broken and the reason(s) for doing so.