Student Complaints
These policies and procedures have existing and separate resolution procedures in place for complaints regarding the following topics:
- Academic Assessment or Grade Appeals
- Challenges to Student Records/FERPA
- Determination of Disability Status, Accommodations, or Related Issue
- Financial Aid
- Residency Appeals
- Student Employment Decisions
- Student Code of Conduct
- Title IX & Discrimination, Harassment, & Retaliation
Any complaints not covered by these policies and procedures can be directed to the Dean of Students Office at deanofstudents@csumb.edu.
Current Student Grievance Policy: CSUMB allows for students who feel they have been unjustly or improperly treated by faculty, fellow students, administrative units, or staff of CSUMB to file a formal complaint. The CSUMB Student Grievance Policy outlines in full the conditions and procedures for filing a grievance. This policy is used when there is no other policy to cover the concern.
A grievance must be filed in writing with the Office of Student Conduct. The grievance can be filed via email or in person with the Student Conduct Administrator. Student Grievance Form