Undocumented Student Support

Dear Students,

Welcome to the Personal Growth and Counseling Center (PGCC). Please know that we are here to support you and help you achieve academic success.

Our Mission

To promote the mental health of all CSUMB students in order to improve the quality of their lives and aid them in achieving academic success. We are committed to the development of the whole person: academically, personally, socially, spiritually, and physically.

Mental Health Concerns

Undocumented students are often faced with unique challenges and have to overcome additional barriers in higher education. In addition to the common college stressors, students may also experience increased financial stress, psychological stress from the renewal process, fear of safety for self and family, feelings of isolation and limited social support. While undocumented students are typically resilient and trailblazers, the added stressors can sometimes impact student’s emotional, spiritual, and mental health.

How can counseling help?

Counseling can help students by learning strategies to cope with the demands of life. At PGCC, we will treat you with dignity, respect, and worth. We hope to offer you a chance to help you resolve personal problems, learn new skills for the future, develop personal strength and help you achieve academic success. PGCC offers a variety of support services including short-term individual counseling, group counseling, and crisis help.

How do I schedule a counseling appointment?

Enrolled students can set up an assessment appointment by calling our office, (831) 582-3969, or walking in to schedule an appointment. We do not schedule by email.

Confidentiality

All information disclosed in counseling is confidential. Counseling records are kept separate from all academic, administrative and medical records. We do not share information with anyone without written authorization from the student, for the exception when reporting is required by law. As helping professionals, we are legally and ethically bound to report cases where there is reasonable suspicion of child abuse, elder abuse, dependent adult abuse, potential suicide and homicide. More information regarding confidentiality can be provided at the time of the appointment.

Crisis Counseling

Regular Business Hours: Most counseling services are scheduled on an appointment basis, however there may be crisis situations that require immediate or same day intervention. You may contact the PGCC office at (831) 582-3969 to schedule a same-day appointment or walk in to our office.

After Hours: Several options are available if students need to speak to someone after regular business hours. Those include:

  • For urgent care assistance, call (831) 582-3969
  • For potentially life-threatening situations, call 911
  • Suicide Prevention Hotline at (800)273-TALK (8255)
  • Para assistance en espańol, llame a la line directa de prevención del suicidio al (800)273-TALK (8255), oprima el numero 2.

Location: The PGCC is located in the Health and Wellness Services Building (80) on the corner of General Jim Moore Boulevard and Inter-Garrison Road.

UndocuAlly Members:

  • Araceli Mejia
  • Jessica Lopez
  • Steven Goings

For more information, please check out our website at https://csumb.edu/pgcc.

Sincerely,

The Personal Growth and Counseling Center