Staff Council

To recognize an exemplary CSUMB staff member who has consistently demonstrated exceptional performance, dedication, and contributions to the mission and values of CSUMB.

Criteria:

• Exhibits a strong commitment to excellence, professionalism, and continuous improvement.
• Has made a significant and positive impact on the University through their work, leadership, and contributions to the overall mission and values of CSUMB.
• Plays an active role in fostering a positive work environment and promoting collaboration and camaraderie among colleagues.
• Demonstrates exceptional leadership qualities, whether through guidance or innovative problem-solving.
• Consistently exceeds expectations and achieves outstanding results in their role.
• Upholds high standards of ethical conduct, integrity, and professionalism in all aspects of their work.
• Collaborates effectively with colleagues to achieve common goals and demonstrates a willingness to support others in achieving success.

The recipient of the Outstanding Staff of the Year Award cannot also be the recipient of the Otter Spirit Award,  Distinguished Service Award, Critical Employee Award, or Outstanding Manager or Supervisor of the Year Award in the same award year. The recipient cannot be considered for the same award within 5 years of receiving the award. 

Who Can Submit a Nomination:  Any employee affiliated with CSUMB

Who Can Be Nominated:  A CSUMB staff member currently employed on a permanent full-time basis (stateside and University Corporation).  

The following are not eligible for the Outstanding Staff of the Year Award:

1. Student employee
2. MPP (Management Personnel Plan) employee
3. Faculty member
4. Current member of the Staff Council
5. Current member of the Staff Awards Committee

Nomination Process: Complete the google form to submit a nomination.  

Award Reviewers will only use the submitted nomination to evaluate candidates. Experience not mentioned in the nomination cannot be evaluated. Please be as detailed and descriptive as possible in your nomination. You may collaborate with the nominee, coworker, colleague, supervisor, etc. to draft your nomination. Consider gathering the nominee's resume, connecting with their supervisor, or asking the nominee for recommendations on key projects and highlights to include.

Awarded to honor a CSUMB staff member who has worked for CSUMB for more than 10 years and continually displayed a commitment to excellent service to the campus community.

Criteria:

• 10+ years as a staff member at CSUMB.
• Exemplifies a resilient and positive perspective.
• Exhibits professionalism and integrity through their work with students, staff, and faculty. 
• Demonstrates consistent excellence in job performance throughout their years of service.
• Demonstrates a commitment to the CSUMB’s mission, vision, and values.
• Shows a genuine dedication to serving the needs of students.

Who Can Submit a Nomination:  Any employee affiliated with CSUMB

Who Can Be Nominated:  A CSUMB staff member currently employed on a permanent full-time basis (stateside and University Corporation).  

The following are not eligible for the Outstanding Staff of the Year Award:

1. Student employee
2. MPP (Management Personnel Plan) employee
3. Faculty member
4. Current member of the Staff Council
5. Current member of the Staff Awards Committee

The recipient of the Distinguished Service Award cannot also be the recipient of the Otter Spirit Award, Outstanding Staff of the Year Award, Critical Employee Award, or Outstanding Manager or Supervisor of the Year Award in the same award year.  

Nomination Process: Complete the google form to submit a nomination.  

Award Reviewers will only use the submitted nomination to evaluate candidates. Experience not mentioned in the nomination cannot be evaluated. Please be as detailed and descriptive as possible in your nomination. You may collaborate with the nominee, coworker, colleague, supervisor, etc. to draft your nomination. Consider gathering the nominee's resume, connecting with their supervisor, or asking the nominee for recommendations on key projects and highlights to include.

Awarded to honor a CSUMB staff member who has contributed to fostering a positive and enthusiastic campus environment by displaying exceptional Otter spirit and pride.

Criteria:

• Actively participates in CSUMB events, activities, and traditions, showing dedication to enhancing the campus community.
• Expresses passion and pride for working at CSUMB.
• Demonstrates support for CSUMB athletic teams by attending games, rallies, and other events.
• Embodies CSUMB’s mission, vision, and values.
• Maintains a positive attitude and outlook and inspires others to embrace their Otter spirit
• Represents CSUMB positively in interactions with others, serving as an unofficial ambassador for school spirit and pride.

Who Can Submit a Nomination:  Any employee affiliated with CSUMB

Who Can Be Nominated:  A CSUMB staff member currently employed on a permanent full-time basis (stateside and University Corporation).  

The following are not eligible for the Outstanding Staff of the Year Award:

1. Student employee
2. MPP (Management Personnel Plan) employee
3. Faculty member
4. Current member of the Staff Council
5. Current member of the Staff Awards Committee

The recipient of the Otter Spirit Award cannot also be the recipient of the Distinguished Service Award, Outstanding Staff of the Year Award, Critical Employee Award, or the Outstanding Manager or Supervisor of the Year Award in the same award year.  

Nomination Process: Complete the google form to submit a nomination.  

Award Reviewers will only use the submitted nomination to evaluate candidates. Experience not mentioned in the nomination cannot be evaluated. Please be as detailed and descriptive as possible in your nomination. You may collaborate with the nominee, coworker, colleague, supervisor, etc. to draft your nomination. Consider gathering the nominee's resume, connecting with their supervisor, or asking the nominee for recommendations on key projects and highlights to include.

Awarded to honor a CSUMB staff member who has excelled behind the scenes to support our campus.

Criteria:

• Consistently demonstrates reliability and dependability in their role, ensuring essential tasks are completed efficiently and on time.
• Demonstrates flexibility and adaptability in the face of changing priorities or circumstances.
• Collaborates effectively with colleagues.
• Pays meticulous attention to detail, ensuring accuracy and precision in their work.
• Consistently delivers results that meet or exceed expectations.
• Maintains a positive attitude and demeanor, even in challenging or high-pressure situations

Who Can Submit a Nomination:  Any employee affiliated with CSUMB

Who Can Be Nominated:  

• A CSUMB staff member currently employed on a permanent full-time basis.
• Additional Note:  Staff from the following union units will be given more weight during the review process:
• Unit 5 (Operations Support)
• Unit 6 (Teamsters - Skilled Trades); and
• Unit 8 (SUPA - Statewide University Police Association)

The following are not eligible for the Outstanding Staff of the Year Award:

1. Student employee
2. MPP (Management Personnel Plan) employee
3. Faculty member
4. Current member of the Staff Council
5. Current member of the Staff Awards Committee

The recipient of the Critical Employee Award cannot also be the recipient of the Outstanding Staff of the Year Award, Otter Spirit Award, Distinguished Service Award, or the Outstanding Manager or Supervisor of the Year Award in the same award year.

Nomination Process: Complete the google form to submit a nomination.  

Award Reviewers will only use the submitted nomination to evaluate candidates. Experience not mentioned in the nomination cannot be evaluated. Please be as detailed and descriptive as possible in your nomination. You may collaborate with the nominee, coworker, colleague, supervisor, etc. to draft your nomination. Consider gathering the nominee's resume, connecting with their supervisor, or asking the nominee for recommendations on key projects and highlights to include.

Awarded to honor a CSUMB staff member who has consistently displayed exceptional customer service.

Criteria:

• Consistently meets or exceeds customer expectations by delivering outstanding service.
• Demonstrates a prompt and proactive approach to addressing customer inquiries, concerns, and requests.
• Exhibits strong problem-solving skills
• Effectively identifies and resolves customer issues with creativity, empathy, and professionalism.
• Communicates effectively and courteously with customers, both verbally and in writing. 
• Shows genuine care and concern for customers' well-being.
• Builds rapport and establishes positive relationships with customers, fostering trust, loyalty, and satisfaction with the organization's products or services.

Who Can Submit a Nomination:  Any employee affiliated with CSUMB

Who Can Be Nominated:  A CSUMB staff member currently employed on a permanent full-time basis (stateside and University Corporation).  

The following are not eligible for the Outstanding Staff of the Year Award:

1. Student employee
2. MPP (Management Personnel Plan) employee
3. Faculty member
4. Current member of the Staff Council
5. Current member of the Staff Awards Committee

The recipient of the Superior Customer Service Award cannot also be the recipient of the Outstanding Staff of the Year Award, Otter Spirit Award, Distinguished Service Award, or the Outstanding Manager or Supervisor of the Year Award in the same award year.  

 Nomination Process: Complete the google form to submit a nomination.  

Award Reviewers will only use the submitted nomination to evaluate candidates. Experience not mentioned in the nomination cannot be evaluated. Please be as detailed and descriptive as possible in your nomination. You may collaborate with the nominee, coworker, colleague, supervisor, etc. to draft your nomination. Consider gathering the nominee's resume, connecting with their supervisor, or asking the nominee for recommendations on key projects and highlights to include.

Awarded to honor a CSUMB MPP (Management Personnel Plan) employee who has demonstrated exemplary management skills.  The recipient will receive a certificate (no monetary award).

Criteria:

• Encourages innovation and creativity within their team.
• Shows respect, compassion, and empathy for staff.
• Fosters collaboration and a positive work environment, resolving conflicts, and promoting a sense of unity and camaraderie among team members.
• Provides time for their staff to participate in campus activities and events.
• Effectively communicates with team members through listening actively, providing constructive feedback, and ensuring that information flows smoothly within the team.
• Inspires and motivates team members to excel.
• Invests in the development of staff through coaching, mentoring, training, and providing opportunities for growth and advancement.

Who Can Submit a Nomination:  Any employee affiliated with CSUMB

Who Can Be Nominated:  Any MPP (Management Personnel Plan Level I and II) employee and any CSUMB Academic Chair.

The following are not eligible for the Outstanding MPP Award:

1. Staff member
2. Student employee
3. MPP (Management Personnel Plan) Level III and IV employee
4. Faculty members who are not a current Department Chair
5. Current member of the Staff Council
6. Current member of the Staff Awards Committee

 Nomination Process: Complete the google form to submit a nomination.  

Award Reviewers will only use the submitted nomination to evaluate candidates. Experience not mentioned in the nomination cannot be evaluated. Please be as detailed and descriptive as possible in your nomination. You may collaborate with the nominee, coworker, colleague, supervisor, etc. to draft your nomination. Consider gathering the nominee's resume, connecting with their supervisor, or asking the nominee for recommendations on key projects and highlights to include.