Problems with your account or password

Find your account, reset your password, and manage your security preferences.

Technology open lab

Have a question about your website? About other digital tools? Just want to find a place to work without distractions?

Fix problems with your internet

Fix problems with wireless, wired, and east campus cable modem access.

Campus telephones

Your campus telephone loves you.

Get help with your phone

Request a new website

If you need a new website for your department or project, let's chat.

Request a new site

Learn about iLearn

Get help with using iLearn to manage your course.

Popular  Services

Your account

Claim a new CSUMB username, remember your password, and fix issues with your account.

Software

Get new software installed on your computer, or fix a software issue.

Hardware & moving your computer

Request a new computer, move one to a new location, or fix a physical problem with your device.

Printing

Fix your printer or a printer in a lab.

Telephones & voicemail

Manage your voicemail, get new phone numbers, and move phones.

Internet

Log into the campus network, and fix issues with getting online.

Full list of services

Browse the complete list of services and submit a ticket.

Alerts

See if we are already aware of and working on the problem.

Current system status

Can't find what you're looking for?

Call us

Call 831-582-4357 (HELP) Monday - Friday 8 a.m. to 5 p.m.

Visit us

Drop by our service desk at the library.

Drop in Open Labs

Come by our weekly Technology Open Labs.

News

Windows 10 coming to computer labs in Fall 2018

Computers in classrooms, Library Reference and Library Cafe will be upgraded to Windows 10 for the Fall 2018 term.

Current service priority is getting campus ready for new and returning students

As the new academic year approaches, we are making every effort to prepare the campus for Fall classes. In order to ensure that we can complete work on time, we have prioritized our current workload in Technology Support Services (TSS).

Campus-wide printer and copier inventory

IT will be performing a campus-wide physical inventory of all printing devices on campus.

Caution: don't use Internet Explorer or Microsoft Edge browsers

It is recommend to use another browser instead of Internet Explorer an Microsoft Edge due to a security risk. Please use another browser until Microsoft issues a patch for the security flaw.

Contact IT

(831) 582-4357