Problems with your account or password

Find your account, reset your password, and manage your security preferences.

Technology open lab

Have a question about your website? About other digital tools? Just want to find a place to work without distractions?

Fix problems with your internet

Fix problems with wireless, wired, and east campus cable modem access.

Campus telephones

Your campus telephone loves you.

Get help with your phone

Request a new website

If you need a new website for your department or project, let's chat.

Request a new site

Learn about iLearn

Get help with using iLearn to manage your course.

Popular  Services

Your account

Claim a new CSUMB username, remember your password, and fix issues with your account.


Get new software installed on your computer, or fix a software issue.

Hardware & moving your computer

Request a new computer, move one to a new location, or fix a physical problem with your device.


Fix your printer or a printer in a lab.

Telephones & voicemail

Manage your voicemail, get new phone numbers, and move phones.


Log into the campus network, and fix issues with getting online.

Full list of services

Browse the complete list of services and submit a ticket.


See if we are already aware of and working on the problem.

Current system status

Can't find what you're looking for?

Call us

Call 831-582-4357 (HELP) Monday - Friday 8 a.m. to 5 p.m.

Visit us

Drop by our service desk at the library.

Drop in Open Labs

Come by our weekly Technology Open Labs.


Campus-wide printer and copier inventory

IT will be performing a campus-wide physical inventory of all printing devices on campus.

Caution: don't use Internet Explorer or Microsoft Edge browsers

It is recommend to use another browser instead of Internet Explorer an Microsoft Edge due to a security risk. Please use another browser until Microsoft issues a patch for the security flaw.

We are kicking security up a notch

We will be making a minor change to how you log into CSUMB by adding a security question. This will give your university account added protection.

IT will be replacing CSUMB’s current Ticketing System

Reminder that open tickets in the old system will be completed in the old system. Technicians will contact requestors for follow-up.

Contact IT

(831) 582-4357