Problems with your account or password

Find your account, reset your password, and manage your security preferences.

Technology open lab

Have a question about your website? About other digital tools? Just want to find a place to work without distractions?

Fix problems with your internet

Fix problems with wireless, wired, and east campus cable modem access.

Campus telephones

Your campus telephone loves you.

Get help with your phone

Request a new website

If you need a new website for your department or project, let's chat.

Request a new site

Learn about iLearn

Get help with using iLearn to manage your course.

Popular  Services

Your account

Claim a new CSUMB username, remember your password, and fix issues with your account.


Get new software installed on your computer, or fix a software issue.

Hardware & moving your computer

Request a new computer, move one to a new location, or fix a physical problem with your device.


Fix your printer or a printer in a lab.

Telephones & voicemail

Manage your voicemail, get new phone numbers, and move phones.


Log into the campus network, and fix issues with getting online.

Full list of services

Browse the complete list of services and submit a ticket.


See if we are already aware of and working on the problem.

Current system status

Can't find what you're looking for?

Call us

Call 831-582-4357 (HELP) Monday - Friday 8 a.m. to 5 p.m.

Visit us

Drop by our service desk at the library.

Drop in Open Labs

Come by our weekly Technology Open Labs.


How to Spot a PHISH email

Things to look for when you get an unexpected email.

Improved name spoofing warnings in Gmail

CSUMB's Gmail service will display a warning message when an email message from outside has the same sender's name as a CSUMB user.

Current service priority is getting campus ready for new and returning students

As the Spring 2019 semester approaches, we are making every effort to prepare the campus for Spring classes.

Skillport to SumTotal Transition

We are pleased to announce that on January 29, 2019, our University will update the Skillport Learning Portal and move to a new streamlined Learning Portal called SumTotal.

Contact IT

(831) 582-4357