Extended Education Student Procedures

All students (current and former) may order their official transcript for Extended Education credit courses online through the Parchment Ordering Service. Electronic and paper transcripts are available.

Transcript ordering does not currently have the option to hold for degree posting or final grades. If you are waiting for either, please review your unofficial transcript for accuracy before ordering an official transcript

Refund Process

• Refunds are not automatic.
• All refunds are subject to a $10 processing fee.
• Refunds are also subject to application to other financial obligations owed to the university.
• Refunds take a minimum of two weeks to process and will be mailed.
• To receive a full refund, you must drop before the first day of the term.
• If a class is canceled, you will be dropped from the class and a full refund will be allowed.
• If you have received a scholarship, you will be responsible for repaying the full amount of the scholarship.
• Campus fees and health clinic fees are non-refundable unless the class is canceled or you complete the drop process prior to the first day of the term.

How to Apply for a Refund

If you are a degree-seeking or certificate student with access to OASIS, submit the online form within the system. You may also sign up for eRefunds in OASIS to receive your refund via direct deposit.

The length of your course and the date that you drop your course determine the refund percentage. The length is calculated in calendar days, not business days.

Refunds by Course Length

• One-week classes: Drop prior to the first day of the term to receive a full refund. Dropping as of the first day of the term = no refund.
• Two-week classes: Drop prior to the first day of the term to receive a full refund, less $10 processing fee. First day of the term = 60%, second day = 40%, third day = no refund.
• Three- and four-week classes: Drop prior to the first day of the term to receive a full refund, less $10 processing fee. First day of the term = 75%, second day = 70%, third day = 67%, fourth day 63%, fifth day = 59%, sixth day = 55%, seventh day = no refund.
• Five-week classes or longer: Drop prior to the first day of the term to receive a full refund, less $10 processing fee. First day of the term = 75%, second day = 70%, third day = 68%, fourth day = 67%, fifth day = 65%, sixth day = 63%, seventh day = 62%, eighth day = 60%, ninth day = 58%, tenth day = 57%, eleventh day = 55%, twelfth day = no refund.

If you are unsure if you are due a refund, contact the Extended Education office at extended@csumb.edu or 831-582-4500.

How to Make Payments Online

Payments are processed in OASIS. You can access online payments via your dashboard within the CMS Self Service/Student Center.

For your convenience, CSUMB offers two online payment options to current CSUMB students:

• Electronic check (eCheck)
• Credit card

There is no fee for using the eCheck online payment option. You will need to have the routing number and checking account number.

There is a non-refundable 2.75% convenience fee charge for using a credit card. To process your payment, you will need to have the card number, expiration date, billing address and the 3 or 4 digit card ID.

Students may have their employer request a formal agreement to pay CSUMB directly. This is called a third-party contract. If your employer would like to pay for your tuition, you will need to complete the following steps.

• Provide your employer with your CSUMB Student ID (9 digits), not your CSUMB username (4 letters/4 digits)
• Your employer may use the Employer Payment Authorization template for content.
• The official authorization letter must be submitted on company letterhead and signed.
• This authorization must be term and year specific and state the maximum amount allowed.

Note: Students receiving employer paid tuition reimbursements after a class ends are required to pay fees prior to the payment due date. Students may seek financial aid for fee assistance.

CSUMB does not guarantee acceptance of all third party payment contracts*. The third party contract must be authorized by the CSUMB finance office before your payment due date. Your employer should submit the third party authorization form at least three weeks prior to the term start.

Once a signed agreement from the employer is submitted and accepted, CSUMB will invoice the employer following the add/drop period for the class in question.

Students are still responsible for all unpaid fees that are not covered by the Third Party contract.

*CSUMB currently does not accept third -party payments from Verizon

What If My Employer Requires a Tuition Statement for Reimbursement of Fees?

Please submit your request to your Student Coach, Success Advisor or Program Coordinator.

Your request must include the term/year and course number that you would like the Tuition Statement to reflect. The form will be emailed to you and you may submit this form to your employer.

The form will state (Yes or No) if you have successfully completed the course with a grade of B or better. The form will not list your specific grade.

Students may add or drop a class prior to the first day of class and within the add/drop period. To add or drop a class, contact your program coordinator.

Students enrolled in Extended Education Degree Seeking Programs may add or drop a class online during open enrollment periods.

Timing of Add/Drop Period

• Classes shorter than four weeks must be added or dropped prior to the start of the class
• Classes four or five weeks long must be added or dropped within the first two days of the class
• Classes eight to ten weeks long must be added or dropped within the first three days of the class
• Classes eleven through sixteen weeks long must be added or dropped within the first two weeks of the class

Course Withdrawal

Adding or dropping a course is not permitted after the add/drop period, unless for a serious and compelling reason. The student must be able to provide supporting documentation for the reason and must obtain the Undergraduate and Graduate Studies Dean’s signature.