You need to claim and set up your account.
A security question is required to keep your university account secure. You will be prompted to create one when you set up your account.
You can also set up additional verifications such as text message codes, a voice call, or a mobile app. We recommend additional verification as a backup.
To set up extra verification, update your account information.
In order to reset your password yourself you need to update your account information with these two items:
You can also set up a forgot password text message. This feature is useful when you don't have access to your secondary email.
If you do not have these two items set up, the only way you will be able to rest your password is to call the help desk.