Accounts and Passwords
New to CSUMB?
You need to claim and set up your account.
- Check the email you used to apply to the university for an email from firstname.lastname@example.org with the subject: "Set up your CSUMB account"
- Follow the instructions in the email to set up your account.
- If you can't find the email, call 831-582-4357 (HELP) during business hours.
A security question is required to keep your university account secure. You will be prompted to create one when you set up your account.
You can also set up additional verifications such as text message codes, a voice call, or a mobile app. We recommend additional verification as a backup.
To set up extra verification, update your account information.
If you set up multiple extra verifications you can select which one you would like to use by clicking the drop-down arrow next to the badge icon. The system will remember which option you last selected for future log-ins.
In order to reset your password yourself you need to update your account information with these two items:
- Secondary email
- Forgotten password question
You can also set up a forgot password text message. This feature is useful when you don't have access to your secondary email.
If you do not have these two items set up, the only way you will be able to rest your password is to call the help desk.
Look Up Your Username
When are accounts created and deleted?
Applicants and Students
Applicant accounts are created 2 business days after they submit an application to CSUMB. If they attend CSUMB, they will use that same account as long as they stay enrolled.
Student accounts are deleted 180 days after a student graduates.
Students who drop out, are disenrolled, or fail to enroll in classes for two terms will have their accounts deleted.
Faculty and Staff
Faculty and staff accounts are created on the first day of employment.
Faculty and staff accounts are deleted on the date of separation.