Employee Assistance Program

CSUMB recognizes that life at work and at home can be full of difficult challenges. It's important to know that you are not alone.

As a CSUMB employee, you and any member of your household can turn to the Employee Assistance Program (EAP) for help.

Your EAP provider is only a phone call away at 1-800-367-7474 and is available 24 hours a day, 365 days a year. This benefit is available through Empathia Pacific, Inc. to offer employees and their families information on hundreds of health and wellness topics, including:

Stress, depression, and personal problems
Balancing work and personal needs
Alcohol or drug dependencies
Family and relationship concerns
Workplace conflicts
Adoption Assistance
Child and elder care resources
Pre and postnatal concerns
Grief
Financial & Legal consultations

All services are kept strictly confidential. Face-to-face counseling with qualified local counselors is also available and provided at no charge. Brochures are available through Human Resources.

To reach the EAP provider, call 1-800-367-7474 or visit them online.

On October 1, 2021, Governor Gavin Newsom signed California Assembly Bill 457 (Santiago, Ch. 439, Stats. 2021) (“AB 457”). Under AB 457, Empathia Pacific, Inc. is required to amend certain contracts to include provisions relating to telehealth services. Therefore, the Specialized Health Care Service Plan Contract Amendatory Rider for AB 457 and the Combined Evidence of Coverage and Disclosure Form Amendatory Rider for AB 457 have been added to the LifeMatters website, https://members2.mylifematters.com/portal/welcome/sso. You may download this rider by logging into the EAP website and clicking on the "Combined Evidence of Coverage end Disclosure Rider" at the footer of the site. You may also request a hard copy by writing to "Member Services: Empathia Pacific, 5234 Chesebro Road, Suite 201, Agoura Hills, CA 91301".

Webinars, webcasts, and podcasts are available as well. They can be accessed by registering on the LifeMatters by Empathia website.