Benefits Contact Information
Your one-stop resource for provider contact information.
Medical Providers
Anthem Blue Cross
(PERS Platinum, PERS Gold, Select HMO)
1-877-737-7776
http://www.anthem.com/ca/calpers
Blue Shield HMO (Access+, NetValue, Trio)
1-800-997-3770
https://www.blueshieldca.com/sites/calpersmember/home.sp
Health Net Smartcare
1-888-926-4921
https://calpers.healthnetcalifornia.com/
Kaiser Permanente
1-800-305-1220
OptumRX
(Prescription Drug Program for PERSCare, PERS Choice, PERS Select & PORAC)
Basic Members: 1-855-505-8110
Medicare Part D Members: 1-855-505-8106
Members needing TTY service: please dial 711
https://chp.optumrx.com/rxsol/chp/ContentCalPERS/calpers_index.html
PORAC (Peace Officers Research Association of California) - PPO
1-800-288-6928
United Healthcare
1-888-867-5581
Dental Providers
Delta Dental Plan of California
Group Number: 4018 - xxxx
https://www.deltadentalins.com/csu/
DeltaCare USA
(Dental HMO)
Group Number: 02034 - xxxx
1-844-519-8751
https://www.deltadentalins.com/csu/
Vision Provider
Vision Service Plan (VSP)
(CSU Vision Provider)
Group Number: 30059426 (Basic Plan)
1-800-877-7195
Group Number: 30077022 (Premier Plan)
1-800-400-4569
http://csuactives.
Life, AD&D, and LTD Insurance Provider
Standard Life Insurance Company
1-800-378-5745
http://www.standard.com/mybenefits/csu/index.html
Life and AD&D Group Number: 603267-C
FrontierMEDEX Travel Assist Group Number: 7088
Long Term Disability Group Number: 642920-A
Voluntary Life, AD&D, and Long Term Disability Insurance
Accident Insurance
Critical Illness Insurance
CalPERS (CA Public Employees Retirement System)
(Retirement, membership, service credit, etc.)
1-888-225-7377
Other Benefit Providers
ASI Flexible Benefit Plans
(HCRA and DCRA Accounts)
1-800-659-3035
Infoline: 1-800-366-4827
Toll-free fax: 1-877-879-9038
Claims: ASI Flex, P.O. Box 6044, Columbia, MO 65205-6044
California Casualty
(Auto & Home Insurance)
1-866-680-5143
LifeMatters by Empathia
(Employee Assistance Program)
1-800-367-7474
https://www.mylifematters.com/
Fidelity
(403(b) Supplemental Retirement Plan
1-800-343-0860
https://nb.fidelity.com/public/nb/calstate/home
Frontier Medex Travel Assist
(Travel assistance offered through Life Insurance benefit with Standard Insurance)
Group Number: 9061
Travelling in the US, Canada, Puerto Rico, US Virgin Islands, Bermuda
1-800-527-0218
Travelling in other worldwide locations
410-453-6330 (call collect)
MetLife Legal Plan
(Voluntary legal services benefit)
1-800-438-6388
Pet Insurance (Nationwide Pet Insurance)
1-844-397-8938
Savings Plus Plan (SPP)
(401(k) and 457 Plans & PST Retirement program)
1-855-616-4776
https://www.savingsplusnow.com
ScholarShare Program
(529 Plan)
1-877-728-4338