Quick Help Guides

Overview

Multi-factor Authentication (MFA) is required on your CSUMB account. We highly recommend configuring either (or both) of the MFA apps for your account. 

  • Okta Verify - users are able to enable push notifications for ease of use and a biometric layer for extra security.
  • Google Authenticator- widely used with other companies and institutions for MFA.

Instructions

Step 1: Download Okta Verify or Google authenticator from the App or Google Play store on your smart phone or tablet. You do not need to open the app. 

Step 2:

  • If you haven't set up your CSUMB account yet, click on the link in your account creation email (sent to your email from noreply@okta.com) and you will prompted to set up your account. During that process you will be asked to set up an authentication method. Click the Set-Up button next to Okta Verify or Google Authenticator. This is the end of the instructions for setting up an authenticator app MFA method during the account set-up process.
  • If you have already set up your CSUMB account, log into your Okta Dashboard (csumb.okta.com) with your regular CSUMB username and password. Proceed to step 3. 

Step 3: Click Account settings from the profile pull down menu.

Step 4: Scroll down to the Security Methods section and click Setup button next to the app you downloaded in Step 1. Follow the instructions for setting up your authenticator app.  

Need additional help?

Read our knowledge base article: How to set up and use Okta Verify , visit the Technology Help Desk in the library, submit a case, or call us at 831-582-4357.