Records

You can view your current and past grades in the OASIS Student Center. If you believe there was an error in grading, refer to the Grade Appeal Policy for next steps.

• Grade Appeal Policy 

Incomplete Grades

If unforeseen circumstances prevent you from completing a course, you may request an “I” (incomplete) grade. You must have completed at least 75% of the coursework and be making satisfactory progress. You and your instructor must complete an Incomplete Grade Contract before the last day of classes.

An incomplete grade must be resolved within one year. If not, it will convert to an “IC,” which counts as an F in GPA calculations. Re-enrolling in the same course while an "I" is still active is not allowed.

For more information, refer to the Enrollment and Registration Policy .

For guidance on the Incomplete Grade process, contact the Office of the Registrar.

Transcripts are an official record of your academic history and may be required for graduate school applications, job opportunities, licensure, scholarships or transferring to another institution. They provide a verified summary of the courses you've taken, the grades you earned and the degrees or certificates you've completed.

Official Transcripts

Current students can order transcripts through OASIS. Former students may order through Parchment. Orders typically take 2-3 business days to process. Each transcript costs $7.50, with additional delivery charges depending on the method.

Unofficial Transcripts

Unofficial transcripts are available to current students in OASIS and can be used for advising, scholarships and employment verification. Former students can also visit the office with a valid picture ID and request an unofficial transcript.

For Current Students

Enrollment Verification

Current CSUMB students can access free enrollment verification through the Office of the Registrar.

Self-Service via OASIS

The fastest option is to generate and print your own enrollment verification through the OASIS Student Center. This self-service version does not include the university seal or an official signature.

Official Version with Seal or Signature

Request an official enrollment verification by email or in person.

To request by email:

Send an email from your CSUMB student account to records@csumb.edu with the subject line “Enrollment Verification Request.” Requests from non-CSUMB email addresses will not be processed.

Include the following information in your email:

• Full name
• Student ID number (9 digits)
• Term or semester to be verified
• Recipient name and complete mailing or email address
• Note if GPA should be included
• Your contact phone number

Processing time is typically 2 to 3 business days.

Degree Verification

To verify a degree earned from CSUMB, order an official transcript through the Transcript Requests page.

Pending Degree Completion

If you have applied to graduate and are waiting for your degree to be posted, you can request a pending degree completion letter.

To request by email:

Email graduation@csumb.edu from your CSUMB student account with the subject line “Degree Verification Request.” Requests from non-CSUMB email addresses will not be processed.

Include the following information:

• Full name
• Student ID number (9 digits)
• Recipient name and complete mailing or email address
• Your contact phone number

Allow 2 to 3 business days for processing.

For Employers and Third Parties

Cal State Monterey Bay uses the National Student Clearinghouse to provide enrollment and degree verifications to third parties, including employers and background screening companies.

This service is available online, by mail, fax or phone, and a small fee may apply.

CSUMB School Code: 032603

National Student Clearinghouse

www.studentclearinghouse.org
2300 Dulles Station Boulevard, Suite 300, Herndon, VA 20171
Phone: (703) 742-4200
Fax: (703) 742-4239

Student records are protected under the Family Educational Rights and Privacy Act (FERPA). To authorize someone else to access your records, submit the “Authorize to Release” form in OASIS.

You control who may receive information and for how long. Only the offices you select will be authorized to share your records.

• FERPA Policy 

Residency affects your tuition rate. To be classified as a California resident, you must meet requirements related to immigration status, physical presence and intent to remain in the state for more than one year before the residence determination date. Some students must also demonstrate financial independence.

The reclassification process requires completion of the CSU Residence Questionnaire and submission of supporting documentation.

More about residency classification

You may update your preferred name in OASIS at any time. Legal name, Social Security number and date of birth changes require the Student Personal Information Change form .

Your diploma name can also be updated in OASIS. If no diploma name is entered, your diploma will use your legal name. Some legal, licensure or employment documents may require names to match exactly.

Contact Information

Ensure your permanent address, personal email and phone number are current in OASIS. Emergency contacts and dependent information, which may qualify student parents for priority registration, can also be updated through the OASIS Student Center.