Title II Update
In April 2024, the U.S. Department of Justice finalized updates to Title II of the Americans with Disabilities Act (ADA). These updates require state and local government entities to ensure their web content and mobile applications meet Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
For institutions within the California State University system, including Cal State Monterey Bay, the compliance deadline has been extended to April 26, 2027.
These requirements apply to all digital content used to deliver programs, services and activities.
Learn More:
What This Means
The updated rule requires accessibility for all digital content used to deliver university programs, services and activities, including:
- Websites and web applications, including posted documents
- Mobile apps, including content accessed on phones, tablets and other devices
- Digital course materials, such as videos, online textbooks and learning management systems
- Social media content, including attached documents (but not the platforms themselves)
Key Definitions
- Web Content
All information presented online, including text, images, audio, video, animations and interactive elements.
- Electronic Documents
Common file types such as PDFs (.pdf), Word documents (.docx), presentations (.pptx) and spreadsheets (.xlsx).
- Mobile Applications
Software designed for mobile devices, including apps accessed through app stores or web browsers.
Exceptions
Some content may be exempt from these requirements under specific conditions.
- Archived Web Content
Content that is at least three years old, clearly labeled as archived, and maintained only for reference or record-keeping. Archived content must be stored in a designated section and not modified.
- Archived Documents
Older PDFs and files that are no longer needed to access current programs, services or activities. If a document still supports active services, instruction or engagement, it must be accessible.
- Third-Party Content
Content created and posted by external users without a formal agreement with the university (such as public comment areas).
- Password-Protected Documents
Files intended for individual access only, such as billing statements or transcripts.
- Existing Social Media Posts
Posts published before April 24, 2026, do not need to be updated.
Note: For full details on exceptions, refer to the Department of Justice Title II Fact Sheet.
