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Care Coordination

OtterCare’s non-clinical care coordination connects students with the resources, support, and guidance they need to succeed. Whether you’re dealing with a temporary setback, ongoing challenges, or just unsure where to start, our team works with you to identify solutions and connect you to resources.

A Student worker
OtterCare

OtterCare also coordinates the campus response to students experiencing significant challenges or critical incidents. Through a weekly Care Team meeting, representatives from across campus collaborate to support students of concern, ensuring a coordinated approach that addresses both immediate needs and ongoing support for overall well-being and academic success. The Care Team is facilitated by the Director of OtterCare and includes partners from key departments such as the Dean of Students, Academic Advising, University Police Department, Health & Wellness Services, Student Housing and Residential Life, and Student Conduct.

Students can schedule a Care Coordination appointment based on their needs, from meal and financial support to health recovery, parenting resources, and general guidance navigating campus systems.

Care Coordination Support

Students can schedule a Care Coordination appointment based on their needs, from meal and financial support to health recovery, parenting resources, and general guidance navigating campus systems.

Support for students recovering from surgery, hospitalization, illness, or other health-related disruptions. Our team can communicate with faculty on your behalf, connect you to Health & Wellness Services (HWS) for counseling, medical care, medication management, and accommodations, and provide ongoing support throughout your recovery.

Meet with OtterCare for personalized guidance if personal, health, financial, or other challenges are impacting your academic success. Our team can help you navigate campus resources, get connected to other Otters, address academic concerns, explore SDAC accommodations, and develop a plan to reduce barriers and stay on track.

Meet with OtterCare to access meal and grocery support through OtterFresh programs, including grocery boxes, meal vouchers, emergency giftcards, and pantry resources. Our team will help you build a plan to meet your food needs.

Get one-on-one help applying for CalFresh (SNAP). We’ll guide you through the application, help gather required documents, and assist with scheduling your county interview.

Meet with OtterCare peer mentors to learn how to budget for the semester and to explore financial resources such as emergency grants, Lyft vouchers, gas cards, parking support, and rental assistance.

Support for student parents, including campus resources and tours of family friendly spaces, priority registration, Title IX protections, events, and community connection.