1. Home
  2. Academics
  3. Colleges & Schools
  4. College of Extended Education and International Programs
  5. Open University
  6. Refund Policy

Open University Refund Policy

Open University

Refund Process
Refunds are not issued automatically and must be requested by the student. All approved refunds are subject to a $10 processing fee and may be applied to any outstanding financial obligations owed to the university. Please allow a minimum of two weeks for refund processing. Refunds are issued by mail.

  • Drop before the first day of the term.
  • If a course is canceled, students will be dropped and a full refund will be allowed.
  • Campus fees and health clinic fees are non-refundable unless the class is canceled or you complete the drop process prior to the first day of the term.

CSUMB degree-seeking and certificate students with access to OASIS:

Refund amounts are determined by the length of your course and the date you drop the course. 

Important Notes

  • All dates are calculated using calendar days, not business days.
  • All approved refunds are subject to a $10 processing fee, unless otherwise noted.

One-Week Courses

Drop Date Refund Amount
Prior to first day of term 100%
First day of term or later No refund

Two-Week Courses

Drop Date Refund Amount
Prior to first day of term 100% (minus $10 processing fee)
First day of term 60%
Second day 40%
Third day or later No refund

Three- and Four-Week Courses

Drop Date Refund Amount
Prior to the first day of term 100% (minus $10 processing fee)
First day of term 75% 
Second day 70%
Third day 67%
Fourth day 63%
Fifth day 59%
Sixth day 55%
Seventh day or later No refund

Five-Week Courses or Longer

Drop Date Refund Amount
Prior to first day of term 100% (minus $10 processing fee)
First day of term 75%
Second day 70%
Third day 68%
Fourth day 67%
Fifth day 65%
Sixth day 63%
Seventh day 62%
Eighth day 60%
Ninth day 58%
Tenth day 57%
Eleventh day 55%
Twelfth day or later No refund

Other student refunds

For all other students who are owed a refund, send an email to student_receivables@csumb.edu.

If you are unsure if you are due a refund, contact the Extended Education office at extended@csumb.edu or 831-582-4500.