Benefits Provider Contact Information

A directory of Cal State Monterey Bay employee benefit providers.

Have a question about your coverage or claim? Need customer support directly from a specific benefits provider? Find contact information for Cal State Monterey Bay employee benefits providers by category: 

Learn more about eligibility criteria and find program details at our Benefits Eligibility page.

Medical and Pharmacy

Contact details for Cal State Monterey Bay’s various medical and prescription plans.

Provider + Website Link Plans/Info Phone Number

Anthem Blue Cross

Select HMO

Traditional HMO

1-855-839-4524

Blue Shield of CA/

Included Health

HMO: Access+, Trio

PPO:  PERS Gold, PERS Platinum

1-800-334-5847


1-855-633-4436

Health Net Smartcare

Health Net Smartcare

1-888-926-4921

Kaiser Permanente

Kaiser Permanente

1-800-305-1220

Peace Officers Research Association of California (PORAC)

PPO

1-800-288-6928

United Healthcare

United Healthcare

1-888-867-5581

OptumRX

(Prescription Drug Program for PERS Platinum, PERS Gold, Select HMO & PORAC)

Basic Members: 1-855-505-8110

Medicare Part D Members: 1-855-505-8106

Members needing TTY service: please dial 711

Dental Plans

Contact details for Cal State Monterey Bay’s employee dental plans.

Provider + Website Link Plans/Info Group Number Phone Number

Delta Dental of California

Dental PPO 

4018-xxxx

1-800-626-3108 

DeltaCare USA

Dental HMO

02034-xxxx

1-844-519-8751

Vision Plans

Contact info for vision service plans, including basic and premier.

Provider, Plan + Website Link Group Number Phone Number

Vision Service Plan (VSP) - Basic Plan

30059426

1-800-877-7195 

Vision Service Plan (VSP) - Premier Plan

30077022

1-800-400-4569 

Flexible Spending Accounts

Contact details for CSUMB’s flexible spending account options, including Health Care Reimbursement Accounts (HCRA) and Dependent Care Reimbursement Accounts (DCRA).

Provider + Website Link Plans/Info Contact Info

ASIFlex

HCRA and DCRA Accounts

Phone: 1-800-659-3035

Fax: 1-877-879-9038

Claims mailing address: ASIFlex
P.O. Box 6044 Columbia, MO 65205-6044

Life, Accidental Death and Dismemberment, and Long-Term Disability Insurance

Contact details for Cal State Monterey Bay’s life, AD&D and LTD insurance plans.

Provider + Website Link Plans/Info Group Number Phone Number

Standard Life Insurance Company

Voluntary Life, AD&D, and Long Term Disability Insurance

Accident Insurance

Critical Illness Insurance

Life and AD&D: 603267-C

Long Term Disability: 642920-A

1-800-378-5745

Retirement Plans

Contact information for various retirement savings plans at Cal State Monterey Bay. 

Provider + Website Link Plans/Info Phone Number

CalPERS (CA Public Employees Retirement System)

Retirement, membership, service credit, etc.

1-888-225-7377

Fidelity

403(b) Supplemental Retirement Plan

1-877-278-3699

Savings Plus Plan (SPP)

401(k) and 457 Plans & PST Retirement program

1-855-616-4776

Other Benefit Providers

Cal State Monterey Bay employees may also access benefits such as pet insurance, college savings plans and discounted auto and home insurance.

Provider + Website Link Plans/Info Phone Number

ARAG

Legal Plan Insurance

1-800-247-4184

California Casualty

Auto & Home Insurance

1-866-680-5143

LifeMatters by Empathia

Employee Assistance Program (EAP)

1-800-367-7474

Nationwide Pet Insurance

Pet Insurance 

1-844-397-8938

ScholarShare Program

529 Plan (College Savings)

1-877-728-4338