Research Services

Engaging in partnerships and collaborations that bring positive change to the region’s health, human services and public policy endeavors.

Independent Evaluation for Meaningful Impact

The Institute for Community Collaborative Studies (ICCS) provides independent evaluation and research services that help agencies, nonprofits and community-based organizations improve outcomes and achieve meaningful impact. Through collaborative, grant-funded partnerships, ICCS offers customized support, from consultation and evaluation planning to data analysis and reporting. Our work strengthens programs across health, justice and social service sectors, helping partners make informed, evidence-based decisions that advance equity and well-being throughout the region.

Our Services

ICCS offers a full range of research and evaluation services to help organizations assess effectiveness, strengthen programs and make informed, data-driven decisions.

Consultation and Needs Assessment

We collaborate with partners to clarify project goals, define key research questions and identify evaluation priorities based on organizational needs and context.

Research Design and Evaluation Planning

We engage stakeholders to develop comprehensive, customized evaluation plans that guide each project from initial design through final reporting.

Data Collection Tools and Methods

We design, pilot and implement high-quality data collection instruments — such as surveys, interviews, and focus groups — tailored to each project's objectives.

Technical Assistance and Training

We provide hands-on support and training to ensure teams can effectively implement data collection methods and follow research protocols with fidelity.

Data Analysis

We apply rigorous analytical techniques to ensure data integrity, uncover trends and measure progress against defined benchmarks and outcomes.

Reporting and Dissemination

We produce clear, accessible reports, executive summaries and presentations that communicate findings to funders, partners and stakeholders — supporting transparency and informed action.

Key Partnerships

ICCS collaborates with a wide range of public agencies, nonprofits and healthcare organizations at the local, state and federal levels. These partnerships support community-focused research and evaluation projects that advance health, equity and public service outcomes across the region.

  • Monterey County Health Department, Behavioral Health Bureau
  • Monterey County Public Defender’s Office
  • Monterey County Health Department — Policy, Evaluation, and Planning Unit
  • Monterey County Department of Social Services
  • Monterey County Administrative Office, Cannabis Program
  • Santa Cruz County Health Department
  • Santa Cruz County Department of Human Services
  • Regional Nonprofits and Private Organizations
  • Aspire Health
  • Central California Alliance for Health
  • United Way of Monterey County
  • Navidad Medical Center
  • Blue Shield of California
  • California Department of Public Health
  • California Board of State and Community Corrections
  • California Department of Social Services — Office of Child Abuse Prevention
  • U.S. Department of Health and Human Services — Office of Minority Health

Examples of Completed Evaluation Work

The following examples highlight ICCS’s work as an independent evaluator across public health, justice and equity-focused initiatives. In each project, ICCS assessed outcomes, tracked progress and supported partners in using data to improve programs and strengthen community impact.

This project aims to address the historic unmet need for substance use disorder (SUD) treatment, specialty mental health (MH) services and supportive services in South County, in an effort to decrease nonviolent offenders’ risks for subsequent incarceration and to treat behavioral health disorders among people with co-occurring disorders to reduce the need for more frequent and costly hospitalizations, jail-bookings, entitlement benefits and supportive services.

Specifically, the project is designed to:

  1. Reduce recidivism by linking the reclassified and target population to services and supports.
  2. Divert individuals with behavioral health needs from the criminal justice system.
  3. Reduce regional inequity by assuring access to substance use treatment.

ICCS serves as the evaluation team on the project, working to identify and report on progress toward achieving the outcomes outlined above.

The Public Defender’s Office (PDO) Effecting Change in Circumstances (ECC) project continues efforts from Cohorts 1, 2 and 3 by providing diversion and support services to justice-involved adults and youth experiencing mental health or substance use disorders (SUD) in Monterey County.

The project aims to address existing service gaps that lead to unnecessary delays and difficulties in delivering diversion services for participants who have been arrested, charged with or convicted of a misdemeanor or non-violent felony.

The project also seeks to address the underlying causes of unlawful behavior by altering conditions that lead to legal problems, by improving participants’ quality of life and supporting their (re)integration into society, thus supporting the BSCC’s primary objective for the Prop 47 funding cycles which is reducing  their risk for recidivism.

Health literacy is an issue affecting almost all Americans, with 9 out of 10 reporting difficulty navigating the sometimes technical, unfamiliar and complicated health information disseminated by health care providers, the media, businesses and government offices.

When information is difficult to interpret or comprehend, individuals are less likely to seek preventive care and more likely to experience poor health outcomes. The Monterey County Health Department (MCHD) aimed to address these concerns through implementation of the Monterey County Health Literacy project, utilizing community health workers to target outreach to those populations most at-risk of experiencing low health literacy and other health disparities, including COVID-19; populations of focus included Spanish-speaking, Latinx and indigenous groups and African Americans.

ICCS served as the evaluation team on this project, working to determine whether the target populations are being reached, whether providers are incorporating culturally and linguistically appropriate standards into their practice, and identifying changes in COVID-19 testing and vaccination rates as well as case, hospitalization and fatality rates.

ICCS researchers were responsible for conducting the cannabis equity assessment in collaboration with the Monterey County Cannabis Program and community stakeholders; the results of which are being used to inform the creation of its county-wide cannabis equity program.

This project included research into local historical rates of arrests or convictions for cannabis law violations; the identification of the impacts cannabis-related policies have had historically on local communities and populations within the county; and recommendations for supporting individuals and communities that have been disproportionately or negatively impacted by the War on Drugs.

This project examined how seasonal poverty patterns in Monterey County impact child maltreatment reports. Through analysis of benefits and child welfare data, the study identified chronic, seasonal and occasional poverty trends and explored their connection to child welfare outcomes.

The findings aim to inform local policy and support the development of targeted programs that better meet the needs of families living in seasonally unstable economic conditions.

With funding from the U.S. Department of Health and Human Services, ICCS conducted an evaluation of the Monterey County Health Department’s initiatives to improve health literacy and COVID‑19-related health outcomes in underserved communities during the pandemic. The evaluation assessed program reach, implementation and outcomes to inform future public health strategies.

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Department of Health, Human Services and Public Policy

The Institute supports CSUMB’s Department of Health, Human Services and Public Policy’s mission of training the health and human services workforce and improving the well-being of our communities. We actively connect faculty and students with community-based research opportunities.

Learn More About the Department