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Benefits Contact Information

Employee Rights and Responsibilities

Contact information for Cal State Monterey Bay benefit providers, including medical, pharmacy, dental, vision, retirement, flexible spending accounts, insurance, and voluntary benefit programs. Employees should contact the appropriate provider directly for questions regarding coverage, claims, eligibility, or billing.

Contact Resources

Provider Plans and Info Phone Number
Anthem Blue Cross

Select HMO

Traditional HMO

 1-855-839-4524

Blue Shield of CA  /

Included Health

HMO: Access+, Trio

PPO:  PERS Gold, PERS Platinum

1-800-334-5847

1-855-633-4436
Health Net Smartcare Health Net Smartcare 1-888-926-4921
Kaiser Permanente Kaiser Permanente 1-800-305-1220
PORAC (Peace Officers Research Association of California) PPO 1-800-288-6928
United Healthcare United Healthcare 1-888-867-5581
Provider Plan Info Group Number Phone Number
Delta Dental of California Dental PPO 4018 - xxxx 1-800-626-3108
DeltaCare USA Dental HMO 02034 - xxxx 1-844-519-8751
Provider Plans Info Phone Number
Vision Service Plan (VSP) - Basic Plan BASIC Group: 30059426 BASIC: 1-800-877-7195
Vision Service Plan (VSP) - Premier Plan PREMIER Group: 30077022 PREMIER: 1-800-400-4569
Provider Plans Info Phone Number
ASIFlex

HCRA and DCRA Accounts

Claims: ASIFlex, P.O. Box 6044, Columbia, MO 65205-6044

Infoline: 1-800-659-3035

Toll-free fax: 1-877-879-9038
Provider Plans Info Group Number Phone Number
Standard Life Insurance Company Voluntary Life, AD&D, and Long Term Disability Insurance, Accident Insurance, Critical Illness Insurance

Life and AD&D: 603267-C

Long Term Disability: 642920-A

 1-800-378-5745
Provider Plans Info Phone Number
CalPERS (CA Public Employees Retirement System) Retirement, membership, service credit, etc. 1-888-225-7377
Fidelity 403(b) Supplemental Retirement Plan 1-877-278-3699
Savings Plus Plan (SPP) 401(k) and 457 Plans & PST Retirement program 1-855-616-4776
Provider Plans Info Phone Number
ARAG Legal Plan Insurance 800-247-4184
California Casualty Auto & Home Insurance 1-866-680-5143
LifeMatters by Empathia Employee Assistance Program 1-800-367-7474
Nationwide Pet Insurance Pet Insurance 1-844-397-8938
ScholarShare Program 529 Plan 1-877-728-4338