Self-Guided User Support

Supporting data tool users with help guides, tutorial videos, the CSUMB Data Glossary and other documentation resources, helping users interpret and use campus data consistently.

IAR offers a range of self-guided user support resources to help data users independently learn how to access, understand and use institutional data. These resources include written help guides, documentation, and tutorial videos that walk users through reports, dashboards and common data questions at their own pace.

In addition, the CSUMB Data Glossary provides shared definitions, business rules, and context for data terms used across campus tools, helping ensure consistent interpretation. Together, these self-guided supports make it easier for users to build confidence with data and find answers when they need them.

Self-Guided User Support Via the CSUMB Data Glossary

The CSUMB Data Glossary provides clear definitions and context for terms used in institutional reports and dashboards, including business rules, example values, data sources, and metadata, helping users interpret and use campus data consistently. Campus Data Warehouse tutorials and help guides are also available.

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