Extended Education and International Programs

Professional Development and CEUs

Supervisor development about the courses

  • Learning objectives:

    • Learn strategies for various aspects of supervision including: leadership, communication, team building and change management
    • Identify your personal supervisory style, its strengths and development opportunities, and better understand the style of others with whom you work
    • Identify strategies to successfully transition from peer to supervisor
    • Define and emulate the roles of the successful supervisor
    • Identify strategies for being "in the middle" between your staff and your managers
    • Employ effective tools for delegation

    Instructor: Vicki Miranda

  • Learning objectives:

    • An introduction to the breadth and complexity of leadership
    • Viewing leadership as an action verb, with 3 components and 4 directions
    • Understanding who performs and is affected by leadership
    • Understanding why leadership is important
    • Understanding how leadership is actually accomplished
    • Viewing leadership as something learnable
    • Connecting the often ignored other side of leadership called followership
    • Introduction of a Leadership framework called High Order ThoughtTMIdentify your personal leadership style

    Instructor: Barry Frew, PhD

  • Learning objectives:

    • Identify the key communication challenges that supervisors face
    • Learn strategies to effectively overcome those communication challenges
    • Practice the 3 key communication skills: inquiry, acknowledgement, and advocacy
    • Understand what makes difficult conversations difficult
    • Practice difficult conversation skills
    • Plan for an upcoming difficult conversation
    • Learn how to give and receive effective feedback

    Instructor: Catherine Hambley, PhD

  • Learning objectives:

    • Learn why the change process is so difficult from a personal and professional perspective.
    • Internalize the Positive Managing Change program so that you can guide your own development and the group that you manage.
    • Manage the fear of change from a constructive perspective and turn "change resistors" into "change managers."
    • Understand why effective communications is at the heart of any change management program.
    • Walk out at the end of the course with a set of actionable tools that you can put to work the very next day.

    Instructor: Barry Frew, PhD

  • Learning objectives:

    • Identify different types of teams which will meet different organizational goals
    • Understand the stages and behaviors associated with each stage of team development
    • Learn how to guide a team’s development to reach individual and team goals
    • Identify communication styles and learn strategies to reduce miscommunication and gain benefits of diverse styles
    • Create an action plan to implement learning

    Instructor: Catherine Hambley, PhD

  • Learning objectives:

    • Creating measurable performance objectives and goals that address both individual and organizational goals
    • Ongoing communication and feedback strategies
    • Performance evaluation and documentation
    • Professional development planning and continuous improvement

    Instructor: Vicki Miranda