Professional Development and CEUs
Supervisor development about the courses
Learning objectives:
- Learn strategies for various aspects of supervision including: leadership, communication, team building and change management
- Identify your personal supervisory style, its strengths and development opportunities, and better understand the style of others with whom you work
- Identify strategies to successfully transition from peer to supervisor
- Define and emulate the roles of the successful supervisor
- Identify strategies for being "in the middle" between your staff and your managers
- Employ effective tools for delegation
Instructor: Vicki Miranda
Learning objectives:
- An introduction to the breadth and complexity of leadership
- Viewing leadership as an action verb, with 3 components and 4 directions
- Understanding who performs and is affected by leadership
- Understanding why leadership is important
- Understanding how leadership is actually accomplished
- Viewing leadership as something learnable
- Connecting the often ignored other side of leadership called followership
- Introduction of a Leadership framework called High Order ThoughtTMIdentify your personal leadership style
Instructor: Barry Frew, PhD
Learning objectives:
- Identify the key communication challenges that supervisors face
- Learn strategies to effectively overcome those communication challenges
- Practice the 3 key communication skills: inquiry, acknowledgement, and advocacy
- Understand what makes difficult conversations difficult
- Practice difficult conversation skills
- Plan for an upcoming difficult conversation
- Learn how to give and receive effective feedback
Instructor: Catherine Hambley, PhD
Learning objectives:
- Learn why the change process is so difficult from a personal and professional perspective.
- Internalize the Positive Managing Change program so that you can guide your own development and the group that you manage.
- Manage the fear of change from a constructive perspective and turn "change resistors" into "change managers."
- Understand why effective communications is at the heart of any change management program.
- Walk out at the end of the course with a set of actionable tools that you can put to work the very next day.
Instructor: Barry Frew, PhD
Learning objectives:
- Identify different types of teams which will meet different organizational goals
- Understand the stages and behaviors associated with each stage of team development
- Learn how to guide a team’s development to reach individual and team goals
- Identify communication styles and learn strategies to reduce miscommunication and gain benefits of diverse styles
- Create an action plan to implement learning
Instructor: Catherine Hambley, PhD
Learning objectives:
- Creating measurable performance objectives and goals that address both individual and organizational goals
- Ongoing communication and feedback strategies
- Performance evaluation and documentation
- Professional development planning and continuous improvement
Instructor: Vicki Miranda