Personal Growth and Counseling Center

For Faculty and Staff

Although many students seek counseling on their own, faculty and staff members are often the first to recognize an emotionally distressed student. Students may turn to you because they know you and respect you. While your role does not include “counseling” the student, you may find it helpful to have some basic information about how to help in these situations. Benton, Benton and Perl (2006) propose that an effective faculty/staff response to students in distress will include “The Three R’s”: RECOGNIZE, RESPOND, REFER.