Answers to commonly asked questions
Do I need a new library barcode sticker for my new ID card?
No--the library staff can identify you and access your account via the magnetic stripe on the back of your new OtterCard.
How do I find my CSUMB username?
How do I reset my password?
What is the default password?
When you first get your CSUMB username account, your default password is your date of birth in the format of the capitalized month, followed by the two-digit day and four-digit year. For example, if your birthdate was November 9, 1980, your password would be November 091980.
Where else are there computers on campus?
Computer labs or lab classrooms can be used when no classes are in session:
Heron Hall rooms 104, 110, 156, 160
Chapman Science Academic Center rooms S119, S128
Joel and Dena Gambord BIT Building rooms 107, 117
Heron Hall room 110
Student Services Building room H102
Science Instructional Lab Annex room 110
Joel and Dena Gambord BIT Building room 118
Where are the Mac computers in the library?
Three computers on the first floor of the library run Mac OS; the rest are Windows.
Where can I use a scanner?
There is a scanner in the main computing area in the library.
How do I check my printing balance?
Go to your dashboard. Your print balance appears when you click on the printer icon.
How do I add money to my printing balance?
Where can I get software help (using Word, PowerPoint, Excel, etc.)?
Where is there a computer loaded with Photoshop?
All library computers have Adobe Creative Suite, which includes Photoshop.
Where can I send a fax?
From the Student Center Bldg., for $0.25 per page.
Where is there a color copier or printer?
There are no color copiers or printers currently available for student use on campus. There is one black and white copier located on the first floor of the library. Students may pay for copies with change or $1 bills.
Where can I get change?
In the Campus Bookstore, the Dining Commons and the Otter Express. The Library Cafe will only give change upon purchase of an item.
Where can I put Dining Dollars on my CSUMB username card?
Online through CMS (Finances > Make a Payment > Other > OtterBucks) or at the Campus Service Center (located on the 1st floor of the Student Services Building, Bldg. 47)
Where are the ATM machines?
Where can I look up important phone numbers?
Where is building XXX?
How do I access my class schedule, financial aid, advising, or registration info?
Go to your Dashboard, then click CMS
I still don't have an answer to my question. Is there someone I can ask?