Business Process Improvements

OSI is available to assist Administration & Finance and University Personnel in implementing Business Process Improvements utilizing electronic routing of documents and document management software. The software CSUMB currently uses for these are Adobe Sign and OnBase.

To submit a business process for review and prioritization, please fill out the Business Process (BP) Improvement Request Form. You will be contacted within five business days regarding next steps for planning purposes.

To view the current project list and status, please visit the Current Project Queue list above. This list is prioritized first by OSI, then by the AVPs for Finance and UP, then by the VP Finance. For any questions, please submit them to